Shipping Policy

PWHT TECH Shipping Policy: Delivering When and Where You Need It

At PWHT TECH, we understand that timely delivery of your PWHT control units and thermal monitoring equipment is crucial to your project's success. That's why we've established a comprehensive shipping policy that prioritizes speed, reliability, and clear communication.

    Our Commitment to You:

    Prompt Order Processing: We strive for efficient order processing to minimize the time between your order placement and shipment.

    Secure Packaging: Your equipment will be meticulously packaged using high-quality materials to withstand the rigors of transportation and arrive in pristine condition.

    Real-Time Tracking: We provide a user-friendly real-time tracking system so you can conveniently monitor the progress of your shipment from dispatch to final delivery.

    Transparency Throughout: We keep you informed throughout the shipping process with clear communication regarding estimated delivery times and any potential delays.

    Shipping Options:

    We offer a variety of shipping options to cater to your specific needs and budget. During checkout, you'll be able to choose from options that provide different delivery timelines and costs.

    Some factors that may influence your shipping options include:

    Order size and weight: Larger or heavier shipments may require special handling or freight services.

    Delivery location: Shipping times can vary depending on your location and the chosen shipping method.

    Your specific needs: If you require expedited shipping to meet a critical deadline, we'll provide options to accommodate your urgency.

    Flexible Shipping Options: Tailor your shipping experience to meet your project timelines. Our policy offers flexible shipping options to accommodate your specific needs and preferences.

    International Shipping:

    PWHT TECH has experience shipping equipment globally. We understand the complexities of international customs regulations. Our team ensures all necessary documentation is completed accurately to facilitate a smooth customs clearance process, minimizing delays upon arrival at your destination.

    Additional Information:

    Shipping Costs: Shipping costs are calculated based on the chosen shipping method, order weight, and destination. These costs will be clearly displayed during checkout before you finalize your order.

    Insurance: We strongly recommend purchasing shipping insurance for added peace of mind, especially for valuable equipment.

    Delivery Terms: We will provide clear information about the delivery terms (e.g., Incoterms) during checkout, outlining responsibilities for both parties involved in the shipment.

    Our Customer Service Team is Here to Help:

    If you have any questions or require further details about our shipping policy, please don't hesitate to contact our customer service team. We're happy to assist you in choosing the most suitable shipping option for your needs and ensure a smooth delivery experience.